Frequently Asked Questions

OverSite is a comprehensive clinical trial sample management platform that digitizes and streamlines the collection, tracking, and management of biological samples in clinical research studies. Our platform replaces paper-based processes with intelligent digital workflows, reducing errors and improving data quality.

Most implementations take 2-4 weeks from initial setup to full deployment, depending on study complexity and integration requirements. Our team provides comprehensive training and support throughout the implementation process to ensure a smooth transition.

OverSite works on any internet-connected device including tablets, smartphones, and computers. We also provide barcode scanners and label printers as needed to optimize your workflow efficiency.

Yes, OverSite integrates with major CTMS and EDC platforms including:

• Medidata Rave and Balance
• Veeva Vault CTMS
• Oracle InForm and Siebel CTMS
• Castor EDC
• REDCap
• Custom systems via secure APIs

Absolutely. OverSite is built with enterprise-grade security and compliance in mind:

• Security controls mapped to SOC 2 guidelines
• HIPAA compliant
• 21 CFR Part 11 validated
• End-to-end encryption
• Regular security audits and penetration testing
• Complete audit trails for all activities

Yes, OverSite includes offline capability for critical collection activities. Data is synchronized automatically when connectivity is restored, ensuring no data loss and continuous workflow operation.

OverSite supports all types of biological samples including:

• Blood samples (serum, plasma, whole blood)
• Urine and other body fluids
• Tissue samples and biopsies
• Saliva and other non-invasive samples
• Custom sample types specific to your study protocol

Yes, OverSite excels at managing complex protocols including time-sensitive collections, temperature requirements, processing instructions, and multi-step procedures. Our adaptive workflow engine ensures staff follow the correct protocol for each participant and visit.

OverSite provides real-time visibility into your entire collection process through live dashboards that show collection status, temperature monitoring, shipment tracking, and quality metrics. Automated alerts notify you immediately of any issues requiring attention.

OverSite is priced per user with role-based licenses that scale across sites. Core licenses are: Admin $199/user/month, Contributor $99/user/month, and Monitor $49/user/month. A one-time Implementation & Onboarding fee of $7,500 covers setup and initial training. Contributor volume discounts (3–10%) apply based on total contributor seats across the program. For CRO/IVD projects and enterprise/network agreements, pricing is quoted based on scope. Request Pricing / Get a Quote.

We provide comprehensive support including:

• Initial platform training for all users
• Ongoing technical support via phone, email, and chat
• Regular check-ins and optimization consultations
• Training materials and documentation
• 24/7 emergency support for critical issues